Configuring Filezilla for FTP Access

This document illustrates how to set up Filezilla for site FTP access. Note: In the examples that follow, you should replace karmak.org with your own domain name.

Note: You must set your FTP password in your Admin Area before connecting. Be sure to wait at least 1 hour for any password changes to take effect.

Instructions

Setup

Start Filezilla, then select "Site Manager" from the "File" menu. (You may skip directly to uploading if you have already gone through this setup process.)

Once in the Site Manager, click "New Site" at the bottom of the window, then enter your domain name for the name of the new site.

Enter the settings as shown below, then click "Save and Exit". Note the following:

Uploading Files

Connect to your site by clicking the icon at the top left of the window as shown. If you have trouble connecting, see troubleshooting below.

You will see the files from your local machine in the left panel, and files on the remote server in the right panel. Right-click on the files you wish to upload from the left panel, and select "Upload".

That's it. There are many other actions you perform with the right-click menu, such as deleting and renaming files. Right-click on files to experiment.

Troubleshooting

The two most common problems with FTP are password problems and firewall problems. Passwords must be set in the hosting Admin Area before connecting, and a password change requires up to an hour to take effect. Note that passwords are case-sensitive.

Firewalls (including some Cable modem and DSL connections) can also prevent a connection. If you see an error message that says "Illegal PORT command", the solution is almost always to put FTP into "Passive Mode" as shown below:

Configuring Passive Mode FTP

Select "Settings" from the "Edit" menu.

Select "Firewall settings" from the list, and check the box that says "Passive Mode". Then click "OK".

If you still cannot connect, double-check your settings.